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“Complex issues … written about patiently, clearly, and accurately”

What is Information Architecture?

Information Architecture (IA) is the process and the product of designing shared information environments. In the same way that building architects collaborate in the creation of physical environments for shared human use, information architects collaborate in the creation of information environments for shared human use. The architect may not know in detail how each wall or widget gets built, but they know enough about how all the pieces fit together as a whole to ensure that the final result effectively meets the human needs. read the article >>

Conversations with Robots: Voice, Smart Agents & the Case for Structured Content

Voice user interfaces, smart software agents, and AI-powered search are changing the way users—and computers—interact with content. Whether or not you’re building services for these emerging technologies, structured content is now necessary to ensure the accuracy and integrity of your content across the evolving digital landscape. read the article >>

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