The structural design of navigation, taxonomy, metadata, and content to create useful, usable shared information spaces.
Complex information made easy to understand and pleasant to use.
Do your website visitors quickly find what they need and easily understand what they find?
Does your online content satisfy your visitors’ needs, wherever they choose to engage with it?
If your answer to either of these questions is “no,” your digital presence is failing you. I can help.
I work with clients of all sizes to craft effective, scalable solutions that communicate complexity clearly, align business and user goals, and take a human-centered approach to problem solving.
My clients have included organizations of all sizes in healthcare, education, government, transportation, media, and retail. Seattle is my home base, but I work with clients all over the world.