Service
Information Architecture
The structural design of navigation, taxonomy, metadata, and content to create useful, usable shared information spaces.
Do your website visitors quickly find what they need and easily understand what they find?
Does your online content satisfy your visitors’ needs, wherever they choose to engage with it?
If your answer to either of these questions is “no,” your digital presence is failing you. I can help.
UX Architecture & Design Services
I work with clients of all sizes to craft effective, scalable solutions that communicate complexity clearly, align business and user goals, and take a human-centered approach to problem solving.
Service
Content Strategy
The purposeful planning, creation, delivery, and governance of content that is responsive to both user needs and business goals.
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Design Research
Qualitative and quantitative methods for discovering, synthesizing, and validating user behavior, motives, needs, and goals.
Service
Linked Data Engineering
A modern, connected approach for reaching your users—wherever and however they choose to access your content.
Client Feedback
Curious about what it's like to work with me? Here's a sample of what past clients and collaborators have to say:
“It was an absolute pleasure working with Andy. We would have no reservations in using Andy for future projects or recommending him to other colleagues or peers.”
Jack Fisher, Technical Officer, World Health Organization
“Andy facilitated much more than a re-architecting of our website. He’s catalyzed a re-thinking of our entire approach to communications in a networked world.”
Miriam Bartha, Associate Director, Simpson Center for the Humanities, University of Washington
“Andy is one of those systems thinkers with a diamond-saw for a mind. He's great at finding the fundamental patterns, the underlying structures, and the repeatable themes that gives a good system solution its legs.”
Matt Conway, Creative Director, frog
Selected Clients
My clients have included organizations of all sizes in healthcare, education, government, transportation, media, and retail. Seattle is my home base, but I work with clients all over the world.
