UX Architecture & Design Services
As a strategic partner or as a member of a team, I tailor my services to the business needs of my client and the experience needs of their users. I work with clients of all sizes to craft effective, scalable solutions that:
- communicate complexity clearly
- align business goals and user goals
- exemplify a human-centered approach to problem solving
- support usable, useful interfaces that are easy to understand and pleasant to use
Information Architecture & Content Strategy
Your website or application's structure and content must work hand-in-hand to ensure that resources are findable, useful, and responsive to user needs and business goals. I can help you synthesize user, business, and technical opportunities and constraints into coherent, actionable design recommendations.
The most effective design solutions are informed by and an objective, impartial understanding of users, use cases, and business goals. I use a rich and varied toolkit of human-centered research methods to help my clients generate inspiring solutions, assess performance, and identify opportunities for improvement.
Linked Data Design & Development
Voice technology and algorithmic "smart agents" are changing the way content and resources are consumed online. To send clear messages to users in the 2020's, you must first send clear messages to machines. I can help you use linked data and web semantics to communicate clearly and accurately in this next evolution of the web.
Workshops & Classes
In both business and classroom settings, there are some instances where no amount of heads-down thinking can replace the value of hands on, interactive "doing." I facilitate a variety of client and practitioner workshops and classes, each targeted to specific, measureable outcomes and designed to create durable, positive change for organizations and individuals.