Do your website visitors quickly find what they need and easily understand what they find?
Does your online content satisfy your visitors’ needs, wherever they choose to engage with it?
If your answer to either of these questions is “no,” your digital presence is failing you. I can help.
I work with clients of all sizes to craft effective, scalable solutions that communicate complexity clearly, align business and user goals, and take a human-centered approach to problem solving.
The structural design of navigation, taxonomy, metadata, and content to create useful, usable shared information spaces.
The purposeful planning, creation, delivery, and governance of content that is responsive to both user needs and business goals.
A structured approach to content prepares your content to work harder and last longer.
The transformation of content into machine readable facts that can be used to derive new value and insight.
Curious about what it's like to work with me? Here's a sample of what past clients and collaborators have to say.
"It was an absolute pleasure working with Andy as he provided us with an expert review of the web platform, with actionable next steps and clear guidance throughout. He is a very strong communicator with expert knowledge and background in the area. We really appreciated the hands-on detailed approach throughout and he was very adaptive to our timelines and requests. We would have no reservations in using Andy for future projects or recommending him to other colleagues or peers."
Jack Fisher, Technical Officer, World Health Organization
"Andy facilitated much more than a re-architecting of our website. He’s catalyzed a re-thinking of our entire approach to communications in a networked world."
Miriam Bartha, Associate Director, University of Washington Simpson Center for the Humanities
Read More Feedback"Andy is one of those systems thinkers with a diamond-saw for a mind. He's great at finding the fundamental patterns, the underlying structures, and the repeatable themes that gives a good system solution its legs."
Matt Conway, Creative Director, Frog
My clients have included organizations of all sizes in healthcare, education, government, transportation, media, and retail. Seattle is my home base, but I work with clients all over the world.
Ready to tame your complex information environment to better meet business goals and user needs?
Let's Talk