Services
I work with organizations of all sizes to create elegant solutions to complex information problems. I help clients understand and articulate business and user needs, mobilize a range of disciplines and techniques to generate goal-oriented solutions, and work collaboratively with partners and in-house teams through delivery and launch.
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Information Architecture
Information architecture (IA) is the structural design of shared information space. I specialize in research-driven modeling, design, and validation techniques that produce system-wide solutions for information organization, labeling, and navigation.
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Content Strategy
Content strategy orchestrates the purposeful planning, creation, delivery, and governance of content. I use research to help you understand how your content working (or not) to meet your business goals, then work with you to create a plan to bridge gaps and sustain growth over time.
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Structured Content Design
In a structured approach to content, digital resources are designed and developed from the content out, as opposed to creating interaction and visual design first, then shoehorning content in right before (or right after) launch.
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Knowledge Graph Engineering
Knowledge graphs are machine readable collections of intelligently connected facts that help organizations use content as data to derive new insight, generate recommendations, and integrate scalable omnichannel strategies.
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