Case Studies

Content Review & Approval Workflow Integration

A right to left decision flow diagram showing states for internal review, client review, and revisions, as well as decision points for different revision types.

I helped micro-learning startup Elemeno Health standardize, streamline, and integrate their content review and approval workflow across three management, production, and monitoring platforms to eliminate manual synchronization, reduce process variability, and increase workflow state visibility. Now, both content producers and healthcare clients have clear insight into production status, can provide structured, actionable feedback, and have access to auditable records of approvals for point-of-care clinical resources.

Elemeno Health Structured Content Design & Development

Doctor Holding Cell Phone.

I helped the micro-learning education startup Elemeno Health design, develop, and release a structured content solution to more effectively create, publish, and reuse thousands of hyperlocal, clinician-focused resources at patient care locations across the country. Elemeno's content now works harder and lasts longer, allowing it to scale more effectively over time and deliver greater value to Elemeno customers.

WHO Department of Neglected Tropical Diseases

An image of a series of printed pages of an information architecture recommendations deck

I helped the World Health Organization (WHO) Department of Control of Neglected Tropical Diseases (NTD) assess and revise the information architecture of their WHO sub-site content. Where their site had previously been structured to mirror their internal organization, based on the diseases they seek to control, their content structure and navigation now reflect the information needs of key site visitors and the priorities of the NTD department.

UW Medicine

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I helped UW Medicine create a content strategy and information architecture approach for integrating health and wellness content into their main website in a systematic, goal-oriented way. Now, UW Medicine’s UX and content teams can use their vast library of health and wellness content to help site visitors find the resources they seek—and engage with the healthcare professionals and services they need.