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“Complex issues … written about patiently, clearly, and accurately”

Boutique Knowledge Graphs: Creating Smart Content at Any Scale

By situating data in context, knowledge graphs create valuable opportunities for content creation, recommendation, and management—even at small scales. A boutique approach to knowledge graph design offers a scalable strategy for starting out small and solving well-defined communication and discovery problems to create measurable value. Read the article »

Structured Content Design Workflow 2022

Structured content design focuses on communicating effectively to an organization’s patrons, constituents, and customers, wherever they are and however they choose to access content. While it is the cornerstone of effective, scalable content design for the web, it’s also much more than just a “web” technique: it is a way to prioritize effective communication across contexts. Read the article »

UXMethods.org: A Boutique Knowledge Graph Case Study

UX Methods is a progressive web app designed to help those new to the practice of user experience design explore and understand the purpose-driven connections between UX tools, techniques, and approaches. It is also a case study in boutique knowledge graph design which explores the benefits of bringing semantic web technologies to smaller scale projects. Read the article »

Structured Content Design Workflow

Update 2022: This article has been revised! The updated version includes new examples, expanded use cases, and a reframing of the final phase to focus on maturity, instead of simply measurement. Check it out here. Over the last several years I’ve become an ardent advocate of “structured content design.” This is the process of designing digital resources (like websites and apps) from the content out, as opposed to creating interaction and visual design first, then shoehorning the content into it right before (or right after) launch. A structured content approach to digital work has a number of advantages over typical “interface first” processes. Read the article »

Designing with Code

To code or not to code? For designers, that’s a very contentious question. Clients like designers who code because (among other reasons) that’s one less body on payroll. Design advocates, on the other hand, often see code as a technical limitation that stifles creativity. To make matters worse, the information ecologies we all work in refuse to stand still. By looking carefully at some of our favorite arguments, however – and by taking them within the context of our ever-evolving digital landscape – we can begin to make a case for when working in code makes sense. Read the article »

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