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“Complex issues … written about patiently, clearly, and accurately”

Stop Publishing Pages! – Content Strategy MeetUp Talk Highlights

The way that we consume information on the web is changing. Voice and IA technology are driving this change in a way that affects anyone publishing online. And yet: we continue to hold on to the metaphor of the content we publish as “pages,” destined to be found and read as delivered by patient, attentive online readers. I recently had the opportunity to talk with the Seattle Content Strategy MeetUp group about this alarming state of affairs—and about what we can do to fix it. Read the article »

Site Maps & Connected Content

At the IA Summit earlier this year I had the pleasure of chatting with the brilliant and affable Carrie Hane over lunch about structured content, prototyping, and connected data approaches to IA. One of the things that had us both in a bit of a quandary was what to do about “the site map.” Being an “organizer,” that neat hierarchy of tidy boxes and connections has a lot of appeal. And clients love them: they get to see where all their stuff goes! But when designing large scale digital content organization systems (you know, “websites”) for dynamic, evolving collections of content, creating that map of “where everything goes” seems to have become, in equal measures, increasingly laborious, and increasingly short lived. Read the article »

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