Work

I help organizations of all sizes create successful places made of information. Together, we'll work collaboratively across a range of disciplines and techniques to build a custom solution tailored to the needs of your organization and its customers and constituents.

Design Research

Research is the cornerstone of effective design. It's how we know we're solving the right problem – and also often points to potential solutions. We'll work together to create a research approach that best informs the needs of your project.

Information Architecture

Information architecture (IA) is the structural design of shared information space. The work of IA analyzes and synthesizes organizational goals, user needs, content properties, and technical requirements into coherent, actionable models.

Interaction Design

Interaction design plans for the dynamic, behavioral interactions between users and systems. Whether you need a fresh new look at your digital ecosystem, or a more elegant way for users to find products and services, I can help.

Prototyping & Usability Testing

The digital and information spaces we create are rarely, if ever, static. The only real way to find out how users will interact with a new design is to put a version of it in front of them.

Case Studies

I work with clients of all sizes, from startups and non-profits to government and Fortune 100 companies, across a wide range of industries including healthcare, education, transportation, media, and retail. In each case, I tailor my work to the unique needs of my client in order to create clear, effective solutions for the business and the users it serves.

Let's Talk About Your Project

Do you have a challenging project that needs detailed UX architecture and design work? If so, let's talk. I typically engage directly with my clients, though I do occasionally also work through agencies. Depending on your project needs, I can work as a team of one, assemble a team for you from my professional network, or provide leadership and expertise to supplement your in-house team.